Privacy Policy

Introduction

At Ristowsoft, we believe your privacy matters. This policy explains how we collect, use, and protect your information when you use our platform and services. We're committed to being transparent about our practices and giving you control over your data.

Information We Collect

We collect information to provide you with the best possible experience. This includes:

• Personal Information: Your name, email address, and contact details when you sign up or contact us
• Payment Information: Billing details and payment method information (processed securely by our payment partners)
• Technical Information: Your IP address, browser type, and device information
• Usage Data: How you interact with our platform, features you use, and pages you visit
• Project Information: Details about your development projects and requirements

How We Use Your Information

We use your information to deliver and improve our services:

• Provide Services: Deliver the development solutions and support you've requested
• Process Payments: Handle billing and payment processing for our services
• Communicate: Send you project updates, important notifications, and respond to your inquiries
• Improve Services: Analyze usage patterns to enhance our platform and develop new features
• Security: Protect against fraud, abuse, and security threats

How We Protect Your Information

Your data security is our priority. We implement multiple layers of protection:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Secure Servers: Our infrastructure is hosted on enterprise-grade, SOC 2 compliant servers
• Limited Access: Only authorized team members can access your data, and only when necessary
• Regular Audits: We conduct regular security assessments and updates

Sharing Your Information

We don't sell your personal information. We only share data with trusted partners when necessary:

• Payment Processors: To handle secure payment transactions
• Analytics Services: To understand how our platform is used (data is anonymized)
• Cloud Providers: To host and maintain our services securely
• Legal Requirements: When required by law or to protect our rights and users

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. These help us remember your preferences, analyze site traffic, and provide personalized content. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

Your Rights

You have control over your personal information:

• Access: Request a copy of the personal data we have about you
• Correct: Update or correct any inaccurate information
• Delete: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll post the updated policy here with a new effective date and notify you via email or through our platform.

Contact Us

Have questions about this privacy policy or how we handle your data? We're here to help: